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Customers must read

  • How to order goods?

    You can first browse our website to learn about the goods. When you see the products you are satisfied with, you can order directly on our website. You can also contact the customer service staff of our website to order.
  • After I saw your products through the website, I felt good, but I don't often go online. Can you send me some pictures and introductions of the products?

    A: Our website will occasionally send emails of commodity information materials to members. If you have not yet become our member, you can register directly on our website, which is very convenient.
  • Please tell me the reason for shopping here?

    1. We are a website with long-term experience in retail business;
    2. We will bring you high-quality goods and more favorable prices;
    3. Multiple payment methods and fast national delivery;
    4. Humanized return and exchange matters;
    5. Thoughtful membership points plan;
    6. All products are packed in original factory;
  • I like your products very much. I have bought a lot of them, but why are some of them out of stock? Will not be set?

    Due to the large purchase volume of customers on the website, the goods may be out of stock at any time. You can book the goods through the "arrival notice" button on the website or directly contact our website customer service to make an appointment.
  • Can all products be purchased on the website?

    A: At present, all the products you find on the website can be ordered, but we can only confirm with you if the products are in stock in the warehouse. Some hot-selling products can also make an appointment through our website. After the goods arrive, we will immediately notify you to order by telephone or email.
  • Why should a member?

    1. Only registered users can order online and enjoy preferential prices.
    2. Only registered users can log in to the member center to use more member shopping functions and manage their own information.
    3. Only registered users can leave messages to other registered friends online.
    4. Only registered users have the possibility to obtain gifts from us.
  • Forgot my password how do?

    In order to protect the interests of customers, we cannot see your password. When you have forgotten your password, please log in to the registration page, click on forgot password, the system will automatically tell you your password via email, you can log in to the member center to change the password to ensure your interests.
  • What is the point? what's the effect?

    The level of points only reflects your concern and support for us. Is there any polygamy in the world? For customers with high points, we will have certain rewards, such as redeeming points for points, deducting points for points, giving away gifts, and buying goods at more favorable prices, in order to give back to our customers.

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