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Several status of the order

State nameState interpretationdefinitionFeedback
confirmunconfirmedConfirmed order without review
confirmedThe cash on delivery order has been reviewed and confirmedSend you an order confirmation letter
payment


Partial paymentOnly received part of the order paymentSend you an order collection letter
Already paidAll payment receivedSend you an order collection letter
cancelCustomer requested cancellationCustomer cancelled ordersSend you an order cancellation letter
Cancel over deliveryOrders beyond the scope of deliverySend you an order cancellation letter
Repeat order cancellationRepeat orders for the same product on the same daySend you an order cancellation letter
Unknown address cancelThe address left by the customer is not detailed enough, or only the mailbox is left, and the order cannot be delivered to the door.Send you an order cancellation letter
The payment is overdueWithin 7 days after the order date, the full payment has not been receivedSend you an order cancellation letter

Cancellation due to insufficient payment

The remaining balance is not paid within 7 days after partial paymentSend you an order cancellation letter
ShipPartial shipmentSince some products in the order are out of stock, the goods in stock will be shipped firstSend you all shipping letters
ShippedAll shipmentsSend you some shipping letters
Refund


Partial refund

Refund part of your purchase

full refundRefund all your purchases

ReturnPartial returnReceived some of the items in your returned order
Return allReceived all the items in your returned order

ArchiveArchivedAll orders have been processed and archived

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