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Online payment tips

  • 1. Opening procedures for bank card online payment

    Due to the different policies of banks in different regions, it is recommended that you call the local bank before making online payments, and consult the bank about the types of bank cards available for online payment and the opening procedures.

    Bank name Service Hotline Bank name Service Hotline Bank name Service Hotline
    China Merchants Bank 95555 Bank of China 95566 Bank of Communications 95559
    ICBC 95588 Bank of Beijing 010-96169 China Everbright Bank 95595
    China Construction Bank 95533 Agricultural Bank of China 95599 Shenzhen Development Bank 95501
    Shanghai Pudong Development Bank 95528 Guangdong Development Bank 95508 China Post 11185
    Minsheng Bank 95568 HSBC Bank 95577 CITIC Bank 86668888
  • 2. Maximum payment amount

    At present, each bank has a certain amount of restrictions on online payment. Due to the different policies of each bank, it is recommended that you consult with the bank when applying for online payment.

  • 3. How to judge whether the online payment is successful?

    1. When you complete the online online payment process, the system should prompt the payment is successful; if the system does not prompt the payment failure or success, you can check the balance of the bank card through various methods such as phone, atm, counter, or login to online banking. After being deducted, the online payment transaction should be successful, please be patient.

    2. If the credit card overdraft, insufficient passbook balance, unexpected disconnection, etc. lead to unsuccessful payment, please log in to the member center, find the unsuccessful order, and complete the payment again.

    Tips: Please complete the payment within 48 hours, otherwise we will not keep your order.
  • 4. What are the causes of "Payment Rejected"?

    1. The online payment function has not been activated

    2. The bank card held has expired, become invalid, and report loss;

    3. The balance in the bank card held is insufficient;

    4. Enter the bank card number or password does not match;

    5. The input document number does not match;

    6. Abnormal data transmission in the banking system;

    7. Network interruption.

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